We have used Granco for several jobs in 2 different homes. In both homes we used them for counter tops in our kitchens, living room built-ins as well as countertops in remodeled bathrooms. The granite is beautiful and the customer service, from doing the template right on through to delivery and installation, has been superb. Wouldn’t use any other company.Brett and Jackie Reed.
Dear Mr. Kempf,
I don’t need to tell you that you’re in a highly competitive industry, putting your potential customers in the driver’s seat. My wife and I made our decision to do business with Granco for our kitchen counters based on Product, Price & PEOPLE. We didn’t find a tremendous difference in your products or your price. The difference is your PEOPLE!
Stephanie Barns was professional and efficient from our first visit. We’re not quick decision makers, but she demonstrated patience and understanding in answering our many questions. She kept us informed throughout the process and her responses to our questions were always detailed and timely. In short, she’s the reason we selected Granco!
Our installers, Michael and Chip, were further confirmation that we’d made the right decision. I watched them through every step of the process and was very impressed. They wasted no time and left no detail unattended (including rinsing the dust off my car!). I was full of questions and they eased every concern. The central theme of our satisfaction centers around the communication skills of your staff.
Congratulations to you for making good hiring decisions!
Brad & Teri Hightower